{"id":270,"date":"2023-06-19T13:38:51","date_gmt":"2023-06-19T11:38:51","guid":{"rendered":"https:\/\/helperz.ro\/blog\/https-blog-helperz-ro-intrebari-frecvente-helperz\/"},"modified":"2023-12-05T10:28:31","modified_gmt":"2023-12-05T08:28:31","slug":"intrebari-frecvente-helperz","status":"publish","type":"post","link":"https:\/\/helperz.ro\/blog\/intrebari-frecvente-helperz\/","title":{"rendered":"\u00centreb\u0103ri Frecvente &#8211; Helperz"},"content":{"rendered":"<ol>\n<li>\n<h2 style=\"font-size: 24px;\"><span style=\"font-weight: bold;\">Cum renun\u021b la Abonament (Dezactivare\/Dezabonare\/Suspendare Abonament<\/span><\/h2>\n<p>R: Pute\u021bi renun\u021ba la abonament oric\u00e2nd acces\u00e2nd pagina de <a style=\"font-weight: bold;\" href=\"https:\/\/helperz.ro\/settings\" target=\"_blank\" rel=\"noopener\">Set\u0103ri de pe platforma noastr\u0103<\/a> \u0219i ap\u0103s\u00e2nd butonul &#8222;Dezaboneaz\u0103-te&#8221;.<\/li>\n<li>\n<h2 style=\"font-size: 24px; font-weight: bold;\">Cum pot \u0219terge definitiv contul meu de pe Helperz?<\/h2>\n<p>R: <span style=\"font-size: 11px;\"><span style=\"font-size: 18px;\">Pentru a \u0219terge definitiv contul dumneavoastr\u0103 de pe Helperz, accesa\u021bi sec\u021biunea de <a style=\"font-weight: bold;\" href=\"https:\/\/helperz.ro\/settings\" target=\"_blank\" rel=\"noopener\">Set\u0103ri <\/a>a profilului dumneavoastr\u0103 \u0219i ap\u0103sa\u021bi butonul &#8222;<span style=\"font-weight: bold;\">Dezactiveaz\u0103 cont<\/span>&#8222;<\/span>.<\/span><\/li>\n<li>\n<h2 style=\"font-size: 24px; font-weight: bold;\">Nu func\u021bioneaz\u0103 s\u0103 aplic un Voucher.<\/h2>\n<p>R: Codul de reducere este valid, \u00eensa <span style=\"font-weight: bold;\">exist\u0103 2 cazuri<\/span> \u00een care nu se poate aplica:<\/p>\n<ul>\n<li>Dac\u0103 l-a\u021bi folosit deja \u00een trecut, deoarece acest cod este valabil o singur\u0103 dat\u0103;<\/li>\n<li><span style=\"font-size: 18px;\">Se poate aplica doar la abonamentul pe 3 luni, deci nu este valid pentru abonamentul pe 1 lun\u0103<\/span><\/li>\n<\/ul>\n<\/li>\n<li>\n<h2 style=\"font-size: 24px; font-weight: bold;\">Am trimis cereri de colaborare catre bone\/menahere, \u00eens\u0103 nu primesc r\u0103spuns. Ce pot s\u0103 fac?<\/h2>\n<p>R: Bonele au timp de r\u0103spuns 2 ore; dac\u0103 dup\u0103 2 ore nu primi\u021bi r\u0103spuns (pozitiv sau negativ) la solicitarea dvs., pute\u021bi intra \u00een meniul Rezerv\u0103ri, unde ve\u021bi vedea datele de contact ale bonelor cu care a\u021bi dorit s\u0103 vorbi\u021bi, astfel pute\u021bi s\u0103 le contacta\u021bi direct \u0219i s\u0103 vede\u021bi dac\u0103 sunt interesate de o colaborare.<\/p>\n<p>\u00cen paralel, recomand\u0103m s\u0103 posta\u021bi \u0219i un anun\u021b cu nevoia dvs., care se va trimite c\u0103tre toate bonele disponibile, ca notificare, iar cele interesate, vor aplica direct.<\/li>\n<li>\n<h2 style=\"font-size: 24px;\"><span style=\"font-weight: bold;\">Nu pot selecta zona \u00een care locuiesc pe platform\u0103.<\/span><\/h2>\n<p>R: Ne pute\u021bi l\u0103sa zona dvs. exact\u0103 (adresa) intr-un mail pe contact@helperz.ro, pentru a o putea transmite colegilor de pe tehnic si sa o ad\u0103ug\u0103m \u0219i pe aceasta \u00een urm\u0103toarea perioad\u0103.<\/p>\n<p>Intre timp, v\u0103 pute\u021bi folosi de o zon\u0103 din proximitate, care se reg\u0103se\u0219te pe platform\u0103, iar \u00een descrierea anun\u021bului s\u0103 specifica\u021bi loca\u021bia exact\u0103.<\/li>\n<li>\n<h2 style=\"font-size: 24px; font-weight: bold;\">Doresc colaborare cu o bon\u0103 neverificat\u0103. E posibil s\u0103 devina verificat\u0103 de c\u0103tre echipa Helperz \u00eenainte?<\/h2>\n<p style=\"padding-left: 0.25in;\">R: Sigur c\u0103 da. Ne puteti trimite profilul bonei pe <a href=\"mailto:contact@sitter.ro\">contact@helperz.ro<\/a>, iar noi o vom contacta \u00een cel mai scurt timp posibil pentru programarea la verificare, iar ulterior, vom reveni cu feedback c\u0103tre dvs.!<\/p>\n<\/li>\n<li>\n<h2 style=\"font-size: 24px;\"><strong>Doresc s\u0103 anulez abonamentul pentru luna viitoare, \u00eens\u0103 nu \u00eemi apare la set\u0103ri op\u021biunea &#8222;Dezaboneaz\u0103-te&#8221; ci doar &#8222;Dezactiveaz\u0103 contul&#8221;.<\/strong><\/h2>\n<p style=\"padding-left: 0.25in;\">R: Butonul de dezabonare nu mai apare \u00een cazurile \u00een care re\u00eennoirea abonamentului a fost deja dezactivat\u0103, deci nu mai este nevoie de nicio ac\u021biune din partea dvs.<\/p>\n<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>\u00centreb\u0103ri Frecvente &#8211; 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